eSIM Installation & Activation Guide
Get connected in a few minutes. Follow the steps for your device, then activate when you arrive at your destination.
Instant delivery
eSIM phones only
Wi-Fi to install
Before you begin
Three quick checks so your eSIM installs smoothly the first time.
eSIM-compatible phone
e.g. iPhone XS or newer, Samsung Galaxy S20 or newer, Google Pixel 3 or newer. Dial *#06# to check for an EID number.
Network-unlocked
Your phone must not be locked to a specific carrier. If you bought it on a contract, ask your operator to unlock it.
A Wi-Fi connection
Install the eSIM over Wi-Fi before you travel. Don't activate data until you arrive at your destination.
Install your eSIM
Pick your device. Scan the QR code from your order email or order page — or enter the details manually.
iPhone (iOS)
Android
Scan the QR code
Recommended- Open Settings › Cellular / Mobile Data.
- Tap Add eSIM (or Add Cellular Plan), then Use QR Code.
- Scan the QR from your order email or order page. No second screen? Use manual entry.
- Tap Continue › Add Cellular Plan.
- Set your own number as Primary for calls & messages. Choose the AlfareedLine eSIM for Cellular/Mobile Data.
Enter details manually
No QR handy- Go to Settings › Cellular › Add eSIM › Enter Details Manually.
- Enter the SM-DP+ Address and Activation Code shown in your order.
- Tap Next and finish adding the plan.
Scan the QR code
Steps vary by brand- Open Settings › Network & Internet › SIMs (or Mobile network).
- Tap the + / Add SIM, then Download a SIM instead?.
- Scan the QR from your order email or order page.
- Follow the on-screen steps and confirm to download the eSIM.
Enter details manually
No QR handy- On the QR screen, tap Need help? or Enter it manually.
- Enter the activation code (the full LPA:1$… string) or the SM-DP+ Address and Activation Code.
- Confirm and finish the download.
Activate & use your data
Do this when you land at your destination. Your plan's validity starts once the eSIM connects to the local network.
Turn the eSIM line on
Go to Settings and switch your AlfareedLine eSIM line on.
Turn Data Roaming on
For the AlfareedLine eSIM, turn Data Roaming ON. This is required abroad and will not incur home charges — it's a local plan.
Select it for Cellular Data
Set the AlfareedLine eSIM as your line for Cellular/Mobile Data. Keep your own number for calls and SMS if you like.
You're connected
Open a browser or map to confirm data works. If not, toggle Airplane mode once or restart your phone.
Good to know
Install before you travel
Add the eSIM while you have Wi-Fi. Activation happens automatically when you arrive.
Keep your primary line
Use your home number for calls and WhatsApp, and the eSIM for data — best of both.
Don't delete the eSIM
Keep it installed for your whole trip. If it gets deleted, reinstalling may be possible depending on the network provider — contact support before deleting it.
Turn off your home line's data
Disable data roaming on your normal SIM to avoid surprise charges from your operator.
Troubleshooting
Most issues are fixed with a quick setting change or a restart.
No service after I arrived+
I can't scan the QR code+
Connected but no internet+
Where do I find my QR and codes?+
Is my phone compatible?+
I deleted the eSIM by mistake+
Still stuck? We're here to help
Reach our support team on WhatsApp or by email and we'll get you connected.
